Contact Us
Our support team is here around the clock, every day of the year. Whether it's a question about a game, a payment or your account, help is never far away.
How to reach us
Use email for account queries, changes and anything you'd rather put in writing. The Help Centre has detailed FAQs and step-by-step guides on every part of the platform.
| Live Chat | Our fastest channel, available 24/7 directly on site at mrq.com |
|---|---|
| support@mrq.com | |
| Help Centre | help.mrq.com |
Making a complaint
If something has gone wrong, we want to hear about it. We aim to acknowledge any complaint within 24 hours and resolve it within 8 weeks. All chats are recorded for quality and compliance.
The quickest way to raise a complaint is through live chat or by emailing support@mrq.com.
Worried about your play?
If gambling has stopped being fun, free and confidential support is available. You can set limits, take a time-out or self-exclude at any time.
Operator details
| Operator | Tek Fox Ltd |
|---|---|
| Licence | UK Gambling Commission, account no. 60629 |